AI that responds to every inbound enquiry in under 60 seconds, 24/7, across every channel. Built specifically for trades and service businesses.
The average business takes 47 hours to respond to an inbound enquiry. By that point, 78% of those customers have already booked a competitor.
Sources: Forbes · Harvard Business Review · Lead Connect
More likely to qualify a lead when you respond within 5 minutes vs 30 minutes
Of customers choose the first business that responds to their enquiry
Earned from the leads you never replied to
Every missed WhatsApp, unanswered form, and ignored email is a job in a competitor's diary.
No software to learn. No daily management. You get notified when something needs your attention, everything else is handled.
Any channel: website form, WhatsApp, SMS, email, phone call, Facebook DM, Instagram, all captured.
A professional, personalised reply goes out immediately. The AI qualifies the lead, answers their question, and offers to book a time, in your tone, under your name.
Serious, ready-to-book leads trigger an instant notification to your phone. Everything else is handled automatically. You stay on the job.
Every system is built, tested, and managed by me, no outsourcing, no account managers. Starting prices below. Final price confirmed after your discovery call.
All add-ons work with any tier. Bundle 3 or more for 10% off the combined monthly total.
Most businesses run on knowledge locked inside people's heads. When those people leave, or are simply unavailable, that knowledge walks out with them. The Second Brain Architect builds the infrastructure that captures, organises, and makes your institutional knowledge permanently retrievable and AI-queryable.
of businesses say undocumented knowledge is their biggest operational risk
months a new hire typically needs to reach the knowledge level of the person they replaced
is how much your knowledge is worth if no one can find it when they need it
This is not a filing system. It is not a shared Google Drive with better folder names. A Second Brain is a living knowledge infrastructure: one that understands your business's context, connects disparate information, and surfaces the right answer at the right moment. Built once, it compounds in value over time.
We map every knowledge asset in your business: what exists, where it lives, what's at risk, and what's siloed in individual heads. You leave with a clear picture of where your knowledge gaps are costing you.
We design the taxonomy, structure, and retrieval system specific to how your business actually works, not a generic template. The architecture determines how knowledge is captured, connected, and queried going forward.
We construct the system, migrate and populate existing knowledge, connect AI query capabilities, and test retrieval across real scenarios your team faces. Delivered as a working system, not a prototype.
Your team is trained on how to use, maintain, and grow the system. Everything is documented. You are in full control from day one, with no dependency on us to keep it running.
For businesses that want continuous expansion, quarterly reviews, and system optimisation as the business grows. Retainer-based, cancel any month.
Scoped to your team size. Final proposal confirmed after a discovery call.
For founders, consultants, and professionals whose expertise lives in their head and needs to outlast them.
For teams of 2 to 10 where knowledge is scattered across people, tools, and undocumented processes.
For businesses of 10 to 50 people where institutional knowledge is a competitive asset that needs protecting.
For organisations of 50+ people with complex, multi-department knowledge structures. Scoped individually.
40% on start · 40% on handover · 20% after 30-day support
Continuous expansion, quarterly reviews, and system optimisation as your business grows. Monthly rolling, cancel any time.
A Second Brain isn't bought off a shelf. It starts with a conversation about where your business is, where it's going, and what knowledge needs to survive the journey. Book a call and we'll tell you within 20 minutes whether it's the right fit.
Book a Strategy Call
I'm Istvan Szentes, AI Systems Architect based in the North East.
I build AI systems that make local businesses faster, harder to ignore, and better at converting enquiries into booked jobs.
Every system I build, I manage personally. No team, no outsourcing, no account managers.
If you want to stop losing jobs, save time, and make more money, let's talk.
Book a Free CallNo. You keep everything you have. We create a separate number for digital enquiries and forward calls from your existing number. Your website gets a small snippet added, nothing else changes.
The AI only responds to clear inbound enquiries. If it's unsure, it asks a clarifying question rather than guessing. Anything it can't handle is flagged to you immediately. I monitor every client's system in the first two weeks personally.
Most clients are live within 5 to 7 working days of signing. Full Stack takes up to 10 days.
No long-term contract. Monthly rolling after the setup fee. You can cancel with 30 days notice.
Primarily, yes. I'm based in Newcastle and I focus on the North East because I know the market best. That said, everything I build is delivered remotely, so I work with businesses across the UK and internationally too. Ask on the call.
Proactive and Full Stack tiers include CRM sync. Reactive can be connected to most CRMs as an add-on.
File organisation is static: it tells you where something is if you already know what to look for. A Second Brain is dynamic: it understands context, surfaces connections between pieces of knowledge you wouldn't have thought to search for, and can be queried in natural language. The difference is between a filing cabinet and a thinking partner.
Solo and small team builds typically complete in 4 to 8 weeks. Mid-size business projects run 8 to 14 weeks. Enterprise engagements are scoped individually. Timelines depend heavily on how much existing documentation your business has and how available your team is during the audit and build phases.
The system is built on tools your team will actually use, typically a combination of Notion, Obsidian, or a similar knowledge base, connected to AI query capabilities. We don't lock you into proprietary software. You own everything.
Yes, that's the point. Phase 04 is entirely focused on making sure your team can maintain and grow the system independently. The ongoing maintenance retainer is optional, not required.
That is the most common starting point. The Audit phase is specifically designed for businesses where most knowledge is in people's heads. We extract it through structured interviews, process observation, and existing artefacts (emails, reports, slides). Starting from zero is not a problem, it just affects scoping.
The methodology applies across industries. It is particularly valuable for professional services, agencies, consultancies, and any business where expertise and process knowledge is the primary asset. If your business would suffer significantly when a key person is unavailable, this is relevant.
Pick whichever works for you.
A no-pressure conversation. Tell me about your business, I'll show you what's possible and which tier makes sense. Same-day proposal if it's a fit.
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